Episode notes
It’s the award‑winning Ben Travis! A true champion of customer experience and electric vehicle education.
Ben joined the automotive industry in 2019 and became a trusted EV specialist, guiding customers through the transition from internal combustion to electric.
During the first lockdown, while many settled into furlough, Ben immersed himself in EV knowledge—devouring YouTube videos, manuals, and guides—to ensure he could deliver confident, first‑hand advice to customers.
Ben opens up about:
- His passion for customer‑first service and why empathy is at the heart of electrification.
- Building confidence in EV adoption through real‑world experience and storytelling.
- How LinkedIn and YouTube gave him a platform to educate and inspire.
- Staying grounded in the face of recognition, negativity, and life’s challenges.
- His personal “magic wand” wish for a better world.
Ben Traviss (LinkedIn)
https://www.linkedin.com/in/bentraviss/
LLoyd Motor Group
https://www.lloydmotorgroup.com
