When a fleet vehicle is involved in an incident, the repair invoice is only the beginning of the story. For modern fleet operators, the true impact lies in vehicle downtime, operational disruption, replacement mobility, and the mounting technical complexity of today’s vehicles.
With UK motor insurers paying out £11.9 billion in 2025 (including nearly £7.5 billion for vehicle damage alone) and average claim payouts hitting £4,900 in Q2 2026, cost pressures are intensifying across the board. At the same time, the rapid expansion of the UK's zero-emission fleet—now exceeding 2.31 million licensed vehicles, is adding new technical, parts, and sustainability considerations to every incident.
Join The EV Café and The AA for a practical, candid conversation looking beyond the bodyshop to explore how fleet operators can protect uptime, control total incident costs, and prepare for the next era of accident management.
What We’ll Be Discussing:
The Hidden Cost of an Accident: Why vehicle downtime and operational disruption can hurt a fleet far more than the repair bill itself, and the practical steps operators can take to keep drivers and deliveries moving.
Is Traditional Accident Management Keeping Pace? How economic pressures, sophisticated vehicle tech (including EVs), and environmental expectations are reshaping what fleets need from their providers, from green repair methods to the growing role of recycled parts.
The Future of Accident Management: How digital incident reporting, sharper management information, and proactive intervention are transforming outcomes for both drivers and fleet managers.
Whether you are running an internal combustion fleet, transitioning to electric, or managing a mixed-energy operation, this session will give you actionable insights to build greater resilience into your fleet operations.
With special guests:
DAVID BARTLETT, HEAD OF ACCIDENT MANAGEMENT, THE AA
ROBERT GOUGH, MOTOR CLAIMS MANAGER UK, PROTECTOR INSURANCE UK
👉 Secure your free place: REGISTER FOR THE AA WEBINAR